Overview

One of the Reputed School, located in BKC, Mumbai, is a leading educational institution known for providing top-tier education. However, the school faced significant challenges in managing its canteen services efficiently, especially during student breaks. Network Techlab (I) Pvt. Ltd. was brought in to implement a robust, automated solution to enhance canteen operations, reduce errors, and improve the overall experience for both staff and students.

The Challenge:

1. Crowded Break Periods: During break times, the school canteen experienced multiple gatherings of students, leading to confusion and long wait times for food service.
2. Manual Canteen Management: The absence of an automated system made canteen management inefficient, with staff struggling to serve students and manage orders simultaneously.
3. Error-Prone Cash Handling: There was a significant risk of errors in tallying cash, leading to discrepancies in transactions and inefficiency in the billing process.
4. Lack of Transaction Visibility: Parents had no direct oversight of their children’s canteen transactions, and students could not verify transactions at the time of purchase.

NTIPL Solution:

Network Techlab (I) Pvt. Ltd. implemented an advanced Point of Sale (POS) system at the One of the Reputed School canteen. Key features of the solution included:

1. Installation of Three POS Units: Each POS unit came equipped with a touch screen and dual displays. The primary display allowed staff to manage orders with simplified access to the canteen menu, while the secondary display faced the students and staff, enabling them to cross-verify transactions in real-time.
2. Inbuilt Receipt Printer: The integrated receipt printer streamlined the billing process, ensuring each transaction was documented and easily accessible.
3. Prepaid Card-Based Transactions: The POS system was integrated with the school’s existing student and staff card system. Each card was preloaded with an amount by parents or cardholders, and transactions were cashless, reducing the chance of errors.
4. Real-Time SMS Alerts for Parents: Once a transaction was completed, an SMS notification was sent to parents, keeping them informed of their child’s canteen spending in real-time.
5. Improved Canteen Workflow: Automation of the billing process, coupled with the card-based system, drastically reduced the rush and improved the overall flow of students through the canteen, minimizing wait times and confusion.

Benfits:

1. Increased Efficiency: The automation of canteen transactions significantly reduced queues and eliminated manual processing errors, allowing students and staff to be served quickly and efficiently.
2. Enhanced Accuracy and Transparency: Errors in tallying cash were completely eliminated. The dual-display system allowed students and staff to verify each transaction, ensuring complete transparency.
3. Cashless Transactions: The pre-paid card system eliminated the need for handling cash, reducing the chances of human error and providing a seamless, convenient experience for all.
4. Parental Oversight: Parents were kept informed of every transaction through real-time SMS alerts, enabling them to monitor their child’s spending and ensure responsible use of canteen services.
5. Streamlined Canteen Operations: By automating the entire canteen management process, Network Techlab helped the school reduce operational bottlenecks, resulting in smoother and more efficient food distribution during break times.

Conclusion:

Network Techlab (I) Pvt. Ltd. successfully transformed the canteen management system at One of the Reputed School by implementing an automated, efficient, and error-free POS solution. The introduction of touch-screen POS units, dual-display systems, and prepaid card-based transactions eliminated manual errors, improved transparency, and reduced the rush during break periods. This solution has enhanced the overall canteen experience for students, staff, and parents, providing a seamless, modern, and efficient service model.

If you have any query or would like to request a demo for any of our services, feel free to connect with us at  info@netlabindia.com or +91 8879004536