Evaluate – Meet and understand Customer’s Current Challenges & Forthcoming Plans
Gather facts
Customer Analysis
Industrial Analysis
Environmental study
Situation Analysis/ SWOT
Design – Translate Challenges into Solutions
Review inputs
Operational Plans
Technical Matrix
Modern workplace
Innovation
Deploy – Implement Designed Solutions based on customer specific requirements to achieve business objectives
Set Priorities and Timeframe
Deliverable Accountability
Transparency in communication
Structure and Processes
Practices
Manage – Monitor existing Infra and Manage deployed solutions by using tools & manpower either onsite or remotely for effective results
Records
Stocks and logistics
Availability of Resources
Sustainability
Governance
IT workforce
Digital collaboration tool
Maintain – Measure effectiveness of designed Solutions and identify Gaps to maintain and achieve continuous efficiency
Healthy Relationships
After sales service
Feedbacks
Service management and modernization