Network Techlab successfully deployed a unified communication project for Spectrochem, Streamlined accessibility of users and provided connectivity 24×7.

Organization: Spectrochem

Location: Mumbai.

Domain: Chemical Manufacturing

Solution Offered: Unified Communication System

Products:
Alcatel Lucent Telephones
Structure Cabling
PRI card

Overview

The company started in 1948 as a family business with a single manufacturing plant and now includes eight high-tech facilities across India. The company has certified manufacturing plants that produce an unparalleled range of products. The company believes and is proud of itself for being the greenest laboratory chemical company in India. The company was in the plan to expand its branches and it wanted to set up unified communication system that will help to enhance its communication service.

The Challenge:

The company has opened its corporate office at another location. Hence in order to streamline operations, they required a unified communication system. The company wanted to save the cost of branch-to-branch calling and to improve user experience with the intercom facilities within their infrastructure. They have found that employees need to access it whenever needed. Instead of managing separate PBX boxes at each premise, they thought of bringing operational flexibility with the unified communication system. Multiple Phone lines and systems also needed experts for management and maintenance.

As in their current infrastructure, they were using existing IP Phones they required the next batch of IP phones that will be configured with their existing infrastructure and can enable cost savings with ease of operations. As per user role they needed a variety of handphones and desk-phones.

NTIPL Solution:

Network Techlab was involved with the company’s team and designed a complete architecture from DC to user space. This architecture design was presented to the company and further, we started with deploying the proposed solution. We supplied all necessary bills of material required in this project. In order to set up above discussed solution, our team has deployed IP-based Alcatel Lucent Phones and saved on the cost of an additional Tele line.
A business-class IP PBX solution that helps them with customized calling and number facility along with statistics and reporting. Network Techlab ensured that compliance is been taken care of while doing a call recording.
Network Techlab adopted an ultra-careful attitude while deploying solutions and delivered a solution within discussed timelines in order to meet operational objectives.

Benefits:

• Established effective communication that promotes collaboration
• Unified communications solution gives a choice of device for on-field and offfield employees
• The individual dedicated extension enables accessibility for all
• The company enables cost-saving with internal branch calling and brings operation flexibility

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